Get in touch
Choose a topic to get started
Pick the subject that best matches your question, and we'll make sure it reaches the right team.
Send us a message
Fill in the form, email us directly at storage@horizonstorageterminals.com or call +65 8992 6725. Fields marked * are required.
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Back to homeReach the right team
When you can reach us
| Team | Hours |
|---|---|
| Terminal operations | 24 hours a day, 7 days a week |
| Commercial & customer service | Business hours, Monday to Friday |
| Site visits | By appointment only |
Singapore time (SGT, UTC+8). For urgent operational matters, please mark your email as urgent.
After you send your enquiry
We receive your message
Your enquiry goes to our team at storage@horizonstorageterminals.com.
We route it to the right team
Commercial, customer service, marine or HSSE, depending on your topic.
We get back to you
A member of our team will reply as soon as possible, usually by email.
We follow up
If needed, we arrange a call or meeting to discuss your requirements in detail.
Before you visit
Jurong Island is a restricted industrial zone. Please plan ahead so your visit goes smoothly.
- Book in advance at least a few working days before your visit
- Bring valid ID matching the details you gave us
- Wear proper footwear and bring any PPE requested by our team
- Attend the safety briefing on arrival
- Stay with your escort at all times in operational areas
What is the best way to contact Horizon?
Email storage@horizonstorageterminals.com or use the form on this page. Choosing a topic helps us route your message faster.
Can I visit without an appointment?
No. Access to Jurong Island and our site is restricted, so all visits must be arranged in advance.
How do I verify a storage offer?
Choose "Verify an offer" in the form and include any documents you received. We will check them and reply.
I am an existing customer. Who do I contact?
Choose "Existing customer support" as the topic, or email us with your company name in the subject line.
Do you have job openings?
Send us your CV and area of interest using the "Other" topic, and we will pass it to the right person.
Finding our terminal
Jurong Island is a restricted-access industrial zone. All visitors must arrange their visit and access passes with our team in advance.
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Address11 Meranti Crescent, Singapore 627806
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Site accessBy appointment only, with a valid pass
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Arrange a visitstorage@horizonstorageterminals.com